A Call Centre Encounter of a Different Kind

I have been trying to avoid call centres as much as I can because of the ‘horror stories’ I read about other people’s experiences with them.

But my aversion to call centres was put to test recently when I…

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Banana growers ‘at war’ with economics

More than a year ago, Filipino and Australian banana growers were at opposite sides fighting over the importation of Philippine bananas to Australia. They are still fighting alright, this time against different foes but with the same face – market economics [...]

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A relief from useless and costly fax marketing

The end to useless incoming faxes may now be around the bend. During our earlier years, we have a dedicated phone line to receive fax messages. The facility was great, better than the snail mail [...]

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How to reprint copyrighted articles safely

These days, the opportunities to infringe on copyrights of others are numerous, particularly as information is available online. It takes only very quick “copy and paste” keystrokes for a copyrighted article to be found in another publication. Although others may say that imitation is the best form of flattery [...]

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